All items are subject to availability. Generally, if an item is showing on our website then it is available to order. However, during busy periods we may be in a position where we cannot supply an item or there may be an unexpected delay in despatch. If this is the case, we will let you know as soon as possible and will offer to substitute the item for another item of similar style/colour/ size. There are no refunds, since you do not pay until the invoice has been issued.